Pacific Source, sponsor of MNA’s 2024 Wage and Compensation Report, provided an overview of their services and offerings on November 4th, 2024. Learn more about their offerings below!
Slide deck. *Correction to video: Number of people covered through government sponsored health insurance is 50/50, not 60/40
We’re PacificSource
Our vision is to be the lifelong trusted partner of our members and communities―helping to improve their health and well-being, healthcare experience, and access to affordable care. Our mission is to provide better health, better care, and better cost to the people and communities we serve. You may call us a health insurance carrier, but there’s more to it. We’re a not-for-profit family of companies, employing more than 1,900 people who serve over 600,000 members and 3,900 employers across Montana, Oregon, Idaho, and Washington.
We are lifelong, trusted partners. We began operations in the Northwest in 1933. Our staff and leaders live, work, and participate in the same communities as our members. We offer health, dental, and vision plans for group employers, self-funded options, individuals, Medicaid, Medicare, FSA, HRA, and COBRA.
Our Not-for-profit status structures us to reinvest in what we do, and in the members and communities we serve. In simple terms, we work to provide the best service possible at rates that reflect real costs. Instead of limiting our outlook to quarterly results, we operate by thinking forward—with the commitment to reinvest in what we do, and in the members and communities we serve.
Healthcare is personal
We aim to simplify—to help members get the right care, at the right time, in the right place. While working to improve people’s health and reduce the cost of care, we’re also finding ways to give back to our members—spending 88¢ of every dollar directly on members’ healthcare.
Accountability matters
We’re driven to eliminate obstacles and help people stay well and live well. We take pride in accountability. It applies to everything we do—from powering health plans and provider networks to contributing to local charities that make communities stronger.
We improve health and well-being. Our population-health model tracks the health of our members yet can be tailored to each member’s unique healthcare journey. By using our analytics to anticipate issues, maintain member health, and improve outcomes, our care management programs are better prepared to help members navigate the healthcare system and to ensure they receive the right care at the right time in the right place. We value providers as partners, not adversaries, and we take a coordinated, evidence-driven approach to member care and deliver results in cooperation with our provider partners. Our experience has taught us that the best outcomes come when health plans and providers work together.
Our Values
We are committed to doing the right thing.
We are one team working toward a common goal.
We are each responsible for our customers’ experience.
We practice open communication at all levels of the company to foster individual, team, and company growth.
We actively participate in efforts to improve our communities both internal and external.
We actively work to advance social justice, equity, diversity, and inclusion in our workplace, the healthcare system, and community.
We encourage creativity, innovation, continuous improvement, and the pursuit of excellence.
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