Section 1: Tips to Minimize Exposure While Upholding Your Mission
Analyze the Threats
Consider the primary risks your organization faces:
- Are you trying to protect staff and clients?
- Are you trying to minimize exposure to protect funding sources?
- Are you aiming to avoid being targeted at in-person events or locations?
- Do you want to reduce social media backlash and public criticism?
Understanding your specific concerns will help you take the right approach.
Ease Into It
- Start with the most visible areas, such as your website, mission statement, and public materials
- Avoid making public announcements about language changes—quiet, strategic adjustments are more effective
Adapt Language Without Eliminating Meaning
- Removing language completely will alienate the communities you serve. Instead, replace key terms with alternatives that retain the same intent
- Scrub keywords and replace them with terms that communicate the same values but are less likely to attract negative attention
Reframe Without Compromising Values
- Opponents of DEI often claim it is exclusionary and divisive. Instead of saying you “prioritize equity,” say you “work to ensure everyone has access to resources, support, and opportunity”
- This approach helps you limit exposure to keyword searches while also creating common ground with skeptics
Conduct a Language Audit
- Use ‘Control + F’ (Find & Replace) to systematically update content across your materials
- Consider AI language tools to assist, but manual review is recommended first to ensure consistency and authenticity
- Establish new standard phrases that align with your mission but reduce exposure
Refresh and Adapt Over Time
Language evolves, and organizations should update their terminology every 3–5 years regardless.
This practice is not new—DEI-related language has been shifting since the Civil Rights Movement. Examples include:
- From “minority, underserved, underrepresented, marginalized”
To “systemically excluded, historically excluded, communities with limited access” - From “handicapped, differently abled”
To “people with disabilities, accessible solutions”